If you see a violation, file a complaint immediately
In an announcement, the National Center for Improving the Business Environment invited license applicants to first know their rights and the duties of the government regarding licenses, and if any office does not fulfill its duties, to file a complaint with the offending office through the National Licenses Portal.
According to Iran Online, the complaint button on the first page of the country’s national license portal (mojavez.ir) will receive and handle citizens’ complaints about license issuing departments in absentia. In an announcement, the National Center for Improving the Business Environment invited license applicants to first know their rights and the duties of the government regarding licenses, and if any department did not fulfill its duties, to file a complaint against the offending department through the National Licenses Portal.
In this announcement, the violations of the institutions are mentioned and it is stated: The violations in the offices regarding licenses are: they ask for an additional condition or document to issue a license, they ask for an additional fee for issuing a license, since the time specified in the national portal, my license has expired. they don’t issue, they rejected my license request without any reason, they say that we don’t give license because the market is saturated, the license I want is not available in the portal, the license I want is in the portal but it is not connected, they say I have to go in person to get the license, the inquiry paper is And to get the answer from the departments, there are 9 major violations in the licensing department.
In the following, this notification is ready: to file a complaint about the above violations, answer a few multiple choice questions and send the documentation file (if any), to the complaint button on the first page of the National Permits Portal. It is also mentioned at the end of this statement: Rights Citizens and the government’s duties regarding licenses are as follows: The National License Portal is required to introduce the conditions for issuing all licenses and provide the possibility of requesting and issuing them in absentia. The license issuer does not have the right to call the applicant in person or to give him a paper inquiry or to demand conditions and documents and fees that are not mentioned on the relevant page in the portal. If the applicant has all the conditions and documents specified in the national license portal, his license must be issued at the designated time. Join us: @Madeh_33
This post is written by rezapayam