Dear colleagues, please read the following if you still have questions

Attention Attention Attention

Hello and good time, dear colleagues, please read the following, if you still have any questions, I am at your service.

1- Failure to approve the manager’s national code.
Wait, it will be fixed.

2- Failure to approve the teacher’s national code
Or the administrator has not received the classes yet, and if he has, the teacher must wait until the number of the teacher’s application installation is equal to the number.

3- Lack of defined classes
If you are multi-base, this is a global bug. If you are not multi-base, wait.

4- Error 402 and 401
This error is for student authentication. The application installation number is different from the number registered with him in Sanad

5- Lack of authentication of the student’s national code
The application installation number is not the same as the student’s Sanad number.

6- Editing the teacher’s companion number in Sanad
It is better not to do this because it takes time to update.

7- Edit the manager’s cell phone number in Sanad
This part should be done by the office technology

8- Editing the student’s mobile number in Sanad.
Do not edit because it takes time to update

9- Entrance of assistants and coaches to the group
The administrator must add them to the group

10- Administering the teacher
It is better not to do it until further notice

11- Entry of the student to the group
If the installation number of the application and Sanad are the same
By installing the application and verifying, they can directly enter their own group, otherwise, the administrator must add them to the relevant group

12- Undefined school error
Patience, patience, patience

13- Class error is not defined for you
If this error is for the teacher, he should wait until the class manager receives it

14- The national management code is not approved
Patience, patience, patience

15- Security code error for students
To be done another time

16- The school is not defined for you
patience patience

17- If there are two students in one family
Management of students and Ed Kand in both groups

17- Teacher and student’s child
It can be done in groups with the coordination of managers

18- Consolidated schools
Each teacher can be in different groups

19- Adding a member
Like adding a member in Soroush and Telegram
Of course, the member must be among the contacts of the manager

Don’t rush to add teachers and students to the group. Wait for them to install the application. If they can’t log in and their numbers are not the same as Sanad, the administrator will add them.

Students do not need a score??

Answer:
It requires internet
But it does not reduce the charge of the internet package

Question 26
Preschools should also be happy

Answer:
no
The plan is not for preschool

Question 27
How to delete the previous happy program like Telegram account

Answer:
You don’t have an account
You can only delete

Question 28
If a teacher can’t install it, can’t the children use Shaad?

Answer:
no
The teacher must enter the class first

Question 29
The student installed Shad, entered the class, then left the group, now he is in Shad’s contacts, but he cannot enter the class group.

Answer:
The administrator enters the class from the add member section

Question 30
Families where no one (neither father, nor mother, nor even a student) has an Android phone
What should they do!??

Answer:

Nothing can be done at the moment
Because he cannot enter the classroom

Question 31
How can the assistants be included in the happy program????

Answer:
Install the program
And the manager will enter them into the classroom from the add member section

Question 32
What is a 403 error?

Answer:
It is related to the authentication of the national code
Wait, it will be fixed

This post is written by emamrezayegharibb