Management of organizational silence and its reasons

#organization_management

Organizational silence and its reasons:

Organizational silence is a phenomenon in which the employees of the organization refrain from commenting on the issues of the organization for various reasons and remain silent. Silence is considered an important cause of illness, aging, depression or fear in the organization, and managers should track and eliminate it as soon as possible. Ignoring this issue can be the bomb of more serious events and even the death of the organization.

The most important factors of organizational silence are:

Fear of the consequences of expressing opinions, including punishments, being deprived of privileges, dismissal from organizational positions
Fear of neglect of the senior manager and ideas and ideas being left unused. In the worst case, managers may not even read the presented ideas, and in the best case, the senior manager may read these ideas and reject the presented idea with insufficient reasons or unjustified expediencies.
Not rewarding ideas: when the organization does not pay for the presented ideas that have been used and effective.

Factors causing organizational silence:

1⃣ managerial factors
2⃣ Organizational and environmental factors
3⃣ Group factors
4. Individual factors

Management factors:

Implicit beliefs of managers regarding organizational silence
Management measures
Organization management leadership style
Fear of negative feedback
Demographic differences between employees and managers
Creating an atmosphere of mistrust and suspicion in the organization

Organizational factors:

Job stagnation
Organizational policies and structures
Lack of bottom-up feedback mechanism
Centralized decision making

Group factors:

Compliance with the group
groupthink
The effectiveness of family culture and customs on the way children communicate with adults

Individual factors:

Maintain current position
Distrust and pessimism towards the manager
Feeling unable to change
Fear of presenting opinions and expressing problems
Expediency

Consequences of organizational silence:

Limitation of data and information
Failure to analyze ideas and decision alternatives
Reducing the effectiveness of decision making
Reducing the organization’s ability to identify and correct mistakes
Weakening commitment and organizational sweat and employee trust
Feeling of lack of control of employees
Reducing employee motivation and increasing dissatisfaction
Cognitive dissonance of employees
Reduction of participation and creativity among employees

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This post is written by EGH90