Organizational communication
The importance of guidance is so much that some theorists consider it one of the main duties of managers. It means the manager’s ability to direct human resources. But achieving such a thing is done in three ways: leadership, motivation and communication.
Therefore, it might be useful to firstly talk about the importance of the heart of management (communication) in the organization and the conflicts that occur and get familiar with them (I remember that we talked about decision and perception errors before).
Sir, we have a term called two-way dead end; That is, sometimes there are inconsistencies and contradictions between the messages sent through non-verbal communication and verbal communication (of course, we have a situation in Iran where our task is clear, thank God; that is, in words, you understand how many and what the situation is, like extracting bit Korrran: / ). The basic premise of this principle is that people in communicating with others are in a situation where the messages received through the non-verbal behaviors of the person contradict the messages received through the verbal behaviors of that person and because of this contradiction, the other party gets confused. In this situation, non-verbal behaviors and messages should be based. You must have come across these people who say one thing in their words but their body language shows another thing (they act like Ronaldinho).
What happens now in the interactive analysis of communication between people?
The meaning of interaction is the actions and reactions of people in relation to each other. The interesting point in this analysis is that the members of the organization are placed in three states, fatherly, mature and childish, in terms of psychological states and personality. These conditions exist in people, regardless of their chronological age, to different degrees and levels.
The paternal state in a person is influenced by childhood experiences and the behavior of parents and other elders in the family and creates the way of speaking, advising, blaming, controlling and thinking in a person.
Childish mode is the reflection of one’s feelings in the world of childhood and before puberty. That is, in this state, Frey shows childish and thoughtless reactions to external stimuli, such as discomfort and things like that, without mastering his own behavior.
Maturity is the only state that gives a person the power to make the right decision and show the right reaction in relation to others and not to hesitate under the negotiation table.
In bilateral relations, knowing this method opens the blind knot that occurs in most situations in the organization and makes it possible to achieve agreement and resolve misunderstandings. For example, when one of the members of the organization or the other party in the negotiation with a paternal attitude assumes his audience as a child, the communication will not be established properly and the result will not be achieved. In this situation, the parties order and forbid the other, and each wants to convince the other party to do something and obey. Or when a person in the organization has a childlike state, but the opposite person wants to communicate with the other person like an adult regardless of this state. Here too, there are obstacles and the correct understanding and the desired result are not achieved either in the negotiation or in the organization.
Basically, it is important to know the correct ways of communicating and biases, so that we have a correct understanding first about ourselves and then about the organization and the social situation we are in. Our problem is mostly the misunderstandings that happen to us that we might throw under the table and blow our own and others’ long-term interests, otherwise, the existence of conflict of interests in the organization is not necessarily a destructive thing, it does not even show the dynamism, importance and sensitivity of your people. It is an organization that can be directed and controlled.
Sincere
@startup_30T
This post is written by Rimaazz1